FAQ

Legal issues

Is online casino a legal business?

Yes, the iGaming industry is legal in many countries. The main thing is to register the company correctly and obtain the appropriate permit (a gambling license). Terms of legalisation may vary depending on the selected offshore zone.

It is better to place the information about the number and validity term of your license in a special section on the bottom panel of the website. Thus, anyone will be able to verify the legitimacy of your project and clarify what jurisdiction has issued the permit.

What is a gaming license, and why is it so important?

A gambling license is a special document that spells out the rules of conducting casino activities in one or more countries. A website, operating without such permission, is considered illegal. This situation threatens with sanctions and fines.

Malta, Great Britain, the Isle of Man, and Curacao are the most popular gambling offshore zones.

The cost of legalizing a gaming business is rather considerable. However, obtaining a license will bring the following advantages:

  • simplified search for suppliers;
  • contracts with reliable banks;
  • the purchase of high-quality software;
  • the trust of customers (gambling enthusiasts, wanting to make large bets, prefer to play only in legal casinos).
What are the requirements for opening an online casino?

The first condition: registering a company and obtaining a license. The procedure is complex, lengthy, and expensive. However, we are ready to help you at any stage of this process (from collecting documents to opening a local representative office in the territory of any jurisdiction).

The second condition: creating a website. Online Casino Market can help you with this procedure too. It is easier, cheaper, and faster to order a turnkey casino development service than selecting developers and content providers independently, as well as training your staff on your own. We can propose original designs, the best gaming novelties, legal and technical support during the entire period of cooperation.

Who will be the owner of online casino software after signing the contract?

Online Casino Market will remain the owner of the software. An agreement on the use of the gaming content is prescribed in the contract.

Our team will be responsible for full technical support (fixing bugs, updating the platform, adding new functions, monitoring security systems, etc.). We guarantee prompt assistance in case of technical problems.

If you already have a gaming platform and cooperate with some developers, we are ready to discuss options for cooperation on mutually beneficial conditions (contact our managers for details).

Who will own the player database?

The player database is the property of the operator. We will just store and protect this information. Moreover, our team will be working on constant updates and improvement of security systems.

If you decide to change the provider for some reason, you will just need to transfer your database to a new server.

These and other issues are spelt out in the contract. You will be able to familiarize yourself with this document at any convenient time. If you need clarification on some points, our managers will provide you with detailed consultations.

Software

Is there a limit on the number of players who can play online casino games at the same time?

This restriction exists only theoretically. Nevertheless, situations, when platforms reach these limits, are extremely rare.

The Online Casino Market platform can process up to 500 transactions per second at a time. Even after reaching these indicators, the games will still work correctly.

If the number of transactions exceeds the specified figure, contact our managers. We will offer you more advanced and powerful solutions.

What payment systems can be implemented when cooperating with Online Casino Market?

We propose the best multicurrency services:

  • WebMoney (the system with a unique software aimed at the protection of personal data);
  • Skrill (database, consisting of 7 million users);
  • Neteller (this online service is used in 200 countries);
  • Visa / MasterCard (the oldest banking systems used by more than 20 million enterprises);
  • Qiwi (the international project with convenient mobile control opportunities);
  • PayAnyWay (the product is characterised by minimal commission fees and a good set of accounting tools);
  • Wallet One (the brand is popular in the US market).

This is not a complete list of financial instruments. Besides, we can integrate additional software components according to your requirement.

Do you have a demo version of your casino?

Of course! We are interested in long-term, mutually beneficial cooperation and are ready to demonstrate all the advantages of our platform.

To connect the free version, just leave a request to our managers. After the end of the test period, favourable conditions for the purchase or rental of the software will be proposed to you.

Can you provide guarantees of the reliability of your product?

Yes. The Online Casino Market catalogue contains certified products that have been tested by independent laboratories. Our software guarantees maximum protection to all participants in the project (from the business owner to the players and hired personnel). In addition, we guarantee an absolutely transparent operation.

You can contact our consultants to learn more about our certificates and guarantees.

Order of bussines

How long does it take to start an online casino after purchasing the necessary software?

The time needed for a launch depends on your needs and individual wishes. If the initial data is standard, the product will be prepared in 3 months (sometimes this period can be shortened).

Most of this time will be needed for connecting software and setting up exchange operations between a casino and hosting, as well as adapting the platform to a specific client. Anyway, this option is safer, faster, more practical, and convenient than an independent start.

Who is responsible for the design of an online casino website?

We offer the following options for cooperation:

  • Graphic content based on time-tested patterns. Our catalogue contains lots of vivid and stylish variants.
  • Individual design. The Online Casino Market team is well versed in the most relevant and attractive trends. We can create a unique and catchy solution according to your wishes.
  • Implementation of front-end components. We will be engaged in the adaptation of your developments to our platform.
Are there any opportunities for launching a ready-made online casino?

Buying a gaming project according to the White Label scheme is the fastest, easiest, and most affordable way here. This solution includes the implementation of all technical aspects (a platform, a game library, well-thought-out design, a license, payment aggregators, hosting services, software, etc.).

The second option is a franchise agreement. You can get a ready-made website and profit from it. You just need to pay a commission fee for using the software. Such projects guarantee fast payback and high revenues.

Do you provide any assistance after the launch of an online casino?

Yes. The cooperation with Online Casino Market implies comprehensive professional support for each client. We are responsible for administering a casino, troubleshooting, advanced settings, assistance in managing and consulting on any issues. Our team works around the clock.

You can also order legal, marketing, and financial outsourcing services from us. We are ready to help you with accounting, legal consulting, and the promotion of your project in the international market.

Is it possible to purchase your games without buying an online casino platform?

Our assortment includes more than 1000 offers from leading gambling suppliers. Any product (card or board games, roulette, slot machines, live content, and others) can be bought both as part of the platform and separately.

If you order the connection of software products, the integration will take place using the API protocols. It is enough to have a working website and access to its administrative system.

That is not all. You can order exclusive content from us. We are ready to create unique games according to your sketches using HTML5 technology.

What additional expenses await me after buying the software?

According to the contract, you will be required to make payments for the services provided. This amount includes the cost of hosting, technical support services, and rental of content.

We are ready to meet your wishes and create the most comfortable conditions for long-term and mutually beneficial cooperation.

Another item of expenditure is expenses established by law (taxes, license fees, deductions to social insurance funds, etc.).

Do you provide marketing support after opening a casino?

The growth of user traffic is the responsibility of a casino operator. However, we are ready to help you cope with this task. Marketing promotion is an additional service that should be paid separately (the price is calculated individually).

Online Casino Market uses affiliate services, SEO-marketing, and cooperation with external resources to attract new audiences. We pay special attention to the affiliate system that guarantees maximum traffic growth. Please contact our manager to find out more details and discuss the terms of cooperation.

Calculate the cost of the project

Online Casino Market will suggest the best solution for you.

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